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Purpose
The purpose of the NetOps Strategic Vision is to communicate the DoD CIO’s vision and goals for migrating to new NetOps capabilities which will enable the Department’s Net-Centric vision. It builds on the DoD Information Management/Information Technology (IM/IT) Strategic Plan, the GIG Architectural Vision, and supporting Net-Centric strategies. This document is intended to do the following: guide the Department’s NetOps activities, initiatives, and investments; foster unity of effort throughout DoD and its mission partners; serve as a framework for governing the evolution of NetOps capabilities; and provide the foundation for planning the coherent implementation of NetOps across the DoD.
The NetOps Strategic Vision is written for Department leadership including the Office of the Secretary of Defense, the Military Departments, the Chairman of the Joint Chiefs of Staff, the Combatant Commands, and Agencies. It provides insight for the Department’s mission partners and other organizations engaged inthe operation and defense of the GIG. Commanders, warfighters, system and service developers, and acquisition personnel must understand the vision for NetOps. Areas of responsibility for this new construct have been defined in Departmental policy and guidance such as the Defense Information Enterprise Architecture version 1.0 and will be fomalized in the DoD Instruction, NetOps for the GIG
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Introduction
2.1
NetOps Overview
As the globally interconnected set of DoD information capabilities, the GIG is truly a set of Joint capabilities that are used throughout DoD. The information and functional capabilities it provides impact every aspect of DoD operations. The GIG includes all owned and leased communications and computing systems and services, software (including applications), data, security services, and other associated services necessary to achieve Information Superiority. It also includes National Security Systems as defined in section 5142 of the Clinger-Cohen Act of 1996. The GIG supports all Department of Defense, National Security, and related Intelligence Community missions and functions (strategic, operational, tactical, and business), in war and in peace.
The GIG provides capabilities from all operating locations (bases, posts, camps, stations, facilities, mobile platforms, and deployed sites). The GIG provides interfaces to coalition, allied, and non-DoD users and systems.
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NetOps is defined as the DoD-wide operational,organizational, and technical capabilities for operating and defending the GIG. NetOps includes, but is not limited to, enterprise management, net assurance
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, and content management. NetOps provides commanders with GIG situational awareness to make informed command and control decisions. GIG situational awareness is gained through the operational and technical integration of enterprise
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DoD Directive 8100.1, September 19, 2002
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This term formerly referred to as “Net Defense” DoD NetOps Strategic Vision
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management and defense actions and activities across all levels of command (strategic, operational, and tactical).
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Enterprise Management is the set of functional capabilities and operational processes necessary to monitor, manage, and control the availability, allocation, and performance within and across the GIG. It includes Enterprise Services Management, Applications Management, Computing Infrastructure Management, Network Management, Satellite Communications Management, and Electromagnetic Spectrum Management.
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Net Assurance is the set of functional capabilities and operational processes necessary to protect and defend the GIG. This includes the operational responsibilities for
information assurance, computer network defense (to include Computer Network Defense Response Actions), and critical infrastructure protection in defense of the GIG.
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Content Management is the set of functional capabilities and operational processes necessary to manage, and facilitate the visibility and accessibility of information within
and across the GIG. NetOps influences all core segments of the GIG and associated capabilities in the Net-Centric capability portfolio
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which encompasses Net Management as well as those associated with Information Transport, Enterprise Services and Information Assurance. By linking these operational, technical and programmatic perspectives to achie ve integrated capabilities, NetOps assures the availability, protection and integrity of DoD networks, systems, services, and information. In support of NetOps, the United States Strategic Command (USSTRATCOM) is responsible for planning, integrating, and coordinating DoD’s global network operations by directing GIG operations and defense and by advocating the respective desired characteristics and capabilities. USSTRATCOM executes this mission through the Joint Task Force–Global Network Operations (JTF-GNO) with the full and active participation by the entire joint community. Every DoD Component and partner organization that develops, deploys, operates, or uses any portion of the GIG plays a role in the accomplishment of this mission from the Combatant Commands and Services through acquisition executivesand materiel developers who must ensure capabilities destined for use as part of the GIG are supportive of NetOps and USSTRATCOM’s role.
2.2
The Role of NetOps in Net-Centric Operations The role of NetOps in Net-Centric Operations is to enable the GIG to provide users at all levels and in all operational environments access to and use of the information they need. As depicted in Figure 1, NetOps is a critical operational enabler, and forms the core of GIG operations in a Net-Centric framework. NetOps enables the operations and defense within and across GIG information transport, enterprise services, and information assurance capabilities.
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DoD Instruction, NetOps for the GIG, Draft Final, July 2008
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Net-Centric Joint Capability Area (JCA) Tier 2 DoD NetOps Strategic Vision
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It does so in a way that creates a trusted environment capable of protecting and maintaining the integrity, quality, and availability of information. This trusted environment enables users to post, access, and share relevant information and to collaborate on the development and/or use of such information. This environment also enables forces to conduct Net-Centric Operations and superior decision making through shared understanding, and agile force synchronization.
Figure 1.
NetOps Enabled Net-Centric Operations
2.3
NetOps Today
NetOps has yet to transcend the organizational and functional stovepipes of individual GIG networks in terms of interoperability and information access. While each of these stovepipes has its own management capability, DoD does not yet share information to manage across domains. The result is relatively static configurations that limit NetOps and GIG agility in the face of rapidly changing and Providing a robust, DoD-wide NetOps capability would significantly enhance the ability of the operators/defenders of the GIG to fully support warfighting and non-warfighting missions in an increasingly joint and multi-partner environment.
DoD NetOps Strategic Vision
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unanticipated mission needs. The Joint NetOps Concept of Operations
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has enabled the DoD to begin significantly improving how the GIG is operated and defended. Also the Net-Centric Functional Capability Board within the Joint Capabilities Integration and Development System (JCIDS) process and the related Net-Centric Capability Portfolio Manager (NC CPM) initiative
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have begun to address many of the key deficiencies that have been reported from operation Iraqi Freedom and day-to-day operations. Continued organizational, technological
and process changes will enable a significantly more unified, timely and responsive GIG NetOps that can fully enable net-centric operations by providing:
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Timely and complete GIG Situational Awareness information to Commanders
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GIG Command and Control capabilities that enable rapid decision making
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Clear, well integrated and enforceable NetOps operational policies
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More effective, coordinated operational use of the electromagnetic spectrum
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Standardized metrics that enable the measurement of the health and mission readiness across the GIG
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Automated, federated NetOps capabilities that enable the rapid adaption of GIG capabilities to rapidly changing mission needs and unanticipated threats.
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Increased coordination, alignment and synchronization of NetOps acquisition and fielding activities currently under way.Addressing these capabilities will significantly improve the ability of the operators and defenders of the GIG to fully support ongoing warfighting and peacekeeping missions in an increasingly joint and multi-partner environment.However, there is a need for overarching operationally based guidance to ensure unity of effort in transforming NetOps to this end
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NetOps in the Future
3.1
The NetOps Challenge To provide the capabilities outlined in the previous section, NetOps will transform along with the GIG, to dynamically support new warfighting, intelligence,and business processes and enable users to access and share trusted information in a timely manner. The future GIG will result in a richer Net-Centric information environment comprised of shared services and capabilities based on advanced technologies. It will be heavily reliant on end-to-end virtual networks to interconnect anyone, anywhere, at
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Joint Concept of Operations for GIG NetOps, Version3, 4 August 2006
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Network Management & Spectrum Management Functional Solutions Analysis (NM & SP FSA); Final Draft,
16 May 2008
The overarching NetOps challenge is to be able to operate and defend the GIG as a single, unified, agile and adaptive enterprise capable of providing
responsive and resilient support to multiple simultaneous mission areas under uncertain and changing conditions. DoD NetOps Strategic Vision
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any time with any type of information through voice,video, images, or text. It will also be faced with even greater security threats that NetOps must help address.
In a Net-Centric environment, the core GIG capabilities (e.g. Information transport, Enterprise Services, and Information Assurance) and the applications they support will become increasingly dynamic with new capabilities being deployed, configured, re-configured, and removed as needed to meet the needs of anagile force and dynamic mission requirements. This new and dynamic environment will require that NetOps be executed in an equally dynamic way. As the current Base Realignment and Closure progresses, Commanders and staff elements will find themselves increasingly operating in an environment that they do not directly control. For example, an Air Force or Army unit may be Joint-based on each other’sinstallation, which will require them to use the host organization’s networked infrastructure and conform to the host’s policies. Another example would be if a user at a Navy or Marine Corps installation had to access Army services, information, or data to do operational planning. While there are some notable exceptions, this is in sharp contrast to today’s environment, in which most services and capabilities are Service stovepipes
owned and controlled by individual units or organizations. In a shared environment, warfighters will have to trust that services and capabilities will be available when and where they are needed. NetOps requires dynamic, flexible, integrated management capabilities that enable rapid synchronization of decisions at appropriate levels across different areas of responsibility or domains within the GIG. This will facilitate the decision-making necessary to quickly identify problems, shift resources, change configurations and coordinate management of the GIG infrastructure and capabilities. Finally, the future NetOps must provide Commanders with the ability to effectively control, manage, defend, and operate in and through the cyberspace domain. The National Military Strategy for Cyberspace Operations lays the initial groundwork for this effort and NetOps must continue to evolve and support this integral component of future warfighting.
3.2
The Vision for Net-Centric NetOps
To meet the NetOps challenge, a fundamentally improved approach for performing NetOps is necessary – one that involves major improvements in the ability to achieve GIG shared situational awareness and significant changes in the overarching approach to C2 of the GIG as well as the enabling capabilities; the way these capabilities are provided across DoD, and most importantly the way they are viewed and employed by the GIG’s users. The vision is to transform existing and new NetOps capabilities into a force multiplier that enables the warfighters, business, and intelligence users and decision makers to fully employ the The NetOps Vision is to transform existing and new NetOps capabilities into a force multiplier that enables warfighter, business, intelligence, and enterprise information environment users and decision makers to fully employ the power of the GIG. DoD NetOps Strategic Vision
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power of the GIG. This vision will be attained by establishing NetOps capabilities that are: Mission Oriented: All information dependent processes necessary for a mission can be effectively supported; User Focused: Users can access and obtain needed information from anywhere in the GIG in a timely manner; even when their needs are unanticipated;
Globally Agile: Rapidly changing and unanticipated mission priorities and requirements can be met by dynamically maneuvering GIG resources; and Institutionally Transformed: NetOps capabilities evolve smoothly in concert with GIG capabilities and emerging Net-Centric operational concepts.
This vision will require developing and implementing agile and responsive planning, engineering and provisioning capabilities. In this vision, GIG situational awareness information will be shared with GIG authorized users so they can collaborate on meeting mission needs or assessing the impact of GIG changes on mission accomplishment. NetOps personnel will use shared situational awareness to proactively manage the GIG to meet commander’s intent and to rapidly respond to unexpected changes in threats and mission needs. Shared situational awareness will facilitate central oversight of critical GIG assets and rapid integrated management and execution of decisions. This will be accomplished through
decentralized policy-based management with a high degree of automated support and by employing consistent tactics, techniques, and procedures that enable the conduct of coherent operations in a federated GIG environment. In the future, NetOps will be able to routinely, rapidly, and accurately reallocate or reconfigure GIG resources, including elements such asinformation assurance devices, computing processing and storage capacities, and network throughputs tomeet changing mission needs and threats. All NetOps tasks necessary to enable data access, information flow, and user collaboration across management boundaries or domains will be synchronized and executed at an appropriate level of detail. Commanders will beable to understand the state of the GIG as it relates to their missions and the associated tradeoffs in performance, security, and agility that could impact the mission. Warfighters and other users will be confident that the GIG can be tailored to meet their needs and can be leveraged to enhance the agility and effectiveness of their forces. NetOps capabilities will be developed, implemented, and matured as time-phased capability increments. These defined capability incrementswill be consistent with and supportive of the DoD’s evolving Net-Centric operational concepts. Transforming and maturing NetOps will involve work in many non-technical areas that span Doctrine, Organization, Training, Material, Leadership and Education, Personnel and Facilities (DOTMLPF). A critical aspect of NetOps transformation will be the creation of policy, governance structures, implementation plans, and metrics that will be necessary to guide NetOps evolution.
DoD NetOps Strategic Vision
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The Net-Centric NetOps Strategic Vision Goals and
Objectives
The following sections describe a set of goals and objectives that are intended to serve as actionable guidance for achieving the NetOps Vision. The goals described in Table 1 are focused on achieving operational outcomes, not on developing and deploying specific technical implementations. This recognizes that the major hurdles associated with transforming NetOps are organizational, procedural, or cultural in nature. While there are also technical challenges, the Department must first and foremost fundamentally re-think how it conducts NetOps in order for the GIG to be truly responsive to mission needs and to effectively support operations in cyberspace. Each goal identifies high-priority objectives for meeting that goal.
Table 1. Goals for Net-Centric NetOps
| Goals | Description |
| Share GIG Situational Awareness | Provide GIG users, operators, and commanders at all levels with accurate and timely information that enables a shared understanding of the health and mission readiness of the GIG |
| Unify GIG CIC | Adopt a unified C2 approach for agile proactive management of the GIG. |
| Institutionalize NetOps | Institutionalize NetOps across DOTMLPF to ensure DoD requirements, acquisition, budgeting, and management processes can be influenced to achieve the NetOps vision |
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Goal 1: Share GIG Situational Awareness
Provide GIG users, operators, and commanders at all levels with accurate and timely information that enables a shared understanding
of the health and mission readiness of the GIG.
4.1.1
Objective: Make NetOps data visible, accessible, and understandable to all authorized users Effective and efficient management of the GIG requires accurate, timely, and relevant situational awareness. Authorized users must be able to quickly find, access, retrieve, and analyze information related to the operational health, performance, security, and mission readiness of the GIG. Achieving this objective will require the adoption of Department-wide, industry based standards for posting and sharing NetOps information. This will ensure that authorized users, to include mission partners, will have access to the NetOps information they need to support operational missions. NetOps must move from a point-to-point information sharing model to one that exposes NetOps data and information to any authorized user (person or machine) using agreed-upon data models and mechanisms.
DoD NetOps Strategic Vision
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Owners and managers of NetOps capabilities must comply with the DoD Net-Centric Data Strategy by making all NetOps datvisible, accessible, and unders tandable to all authorized users. This is necessary to support critical processes among NetOps centers; such as processes for fault identification, isolation, and correction, as well as those for information assurance and computer network defense activities. Adopting industry based standards will also improve the Department’s ability to share NetOps information with mission partners and commercial entities that support and provide information technology services and capabilities to the DoD. NetOps personnel and the users they support must be able to access NetOps data commensurate with its operational and security sensitivity and their assigned and authorized permissions. This means that it will be necessary to develop rules to govern access to NetOps data. NetOps data must also be made available in ways that support users equipped with different access mechanisms, (e.g. desktop or laptop versus personal digital assistants, etc.).
Finally it is no longer possible to predict inadvance all who might need access to NetOps information; therefore NetOps information sharing approaches must be able to accommodate the unanticipated or ad hoc user. For instance, a Combatant Command J4, who traditionally might not be considered a user of NetOps information, may want to know the reliability of a service that was not specifically developed for his mission. He might want to understand whether a Defense Logistics Agency service that provides order confirmation and availability status to wholesale logistics centers is reliable (i.e., operational all the time, endorsed by the people who rely on it, etc.).
4.1.2
Objective: Provide GIG Situational Awareness information in a mission context Commanders at all levels mustbe provided with the understanding of how events happening across the GIG impact their operations. NetOps personnel must make information related to the health and mission readiness of the GIG available to Commanders in a form that can be easily adapted to their mission context. Rather than simply informing a Commander that a network router is “down” or that a critical battlefield application service that operates over a satellite link is experiencing excessive delay, NetOpsmust have the ability to report an event
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